Terms of Sale

These Terms of Sale ("Terms") govern the purchase of consumer leads and pre-booked appointments from QuotesOn, a service of Ailul Labs LLC ("we", "us"), by a contractor, service provider, or other business buyer ("you"). By submitting payment for, or accepting delivery of, any lead or appointment, you agree to these Terms. These Terms apply to lead and appointment purchases only; your use of the website is also subject to our Terms of Use and Privacy Policy.

What you're buying

We sell home-improvement leads: contact and project details submitted by a homeowner requesting quotes (e.g., roofing, solar, HVAC, windows, siding, kitchen, bathroom, basement). Each lead is phone-verified by SMS and carries a timestamped record of the consent the homeowner provided. A given lead may be sold to up to four (4) providers; we do not advertise leads as exclusive unless expressly stated in your written agreement.

Exclusive pre-booked roofing appointments

Separately from leads, we sell pre-booked roofing appointments: a confirmed, in-person inspection or estimate visit with a homeowner who requested a roofing quote through our cost calculator, whom we have qualified by phone and scheduled to a specific date and time within availability windows you approved. The following terms apply to appointment purchases and, where they conflict with the lead terms above, control for appointments:

• Exclusivity, expressly stated: each appointment is booked for your company by name and is sold to you alone. We do not resell, share, or redeliver that appointment to any other buyer.
• Packs and pricing: appointments are sold in one-time packs at the per-appointment price quoted and confirmed for your order. A pack is a defined quantity of appointments; it is not stored value, does not auto-renew, and involves no contract, retainer, or minimum beyond the pack itself.
• Scheduling windows: after purchase we collect your weekly availability windows and minimum advance notice, and we book only within them. Keeping reasonable windows open is a condition of delivery; if we cannot book because no windows are available for an extended period, we will contact you to resolve it.
• Delivery and pace: appointments are delivered electronically as they are confirmed. Because supply comes from genuine homeowner requests in your service area, delivery pace varies by market and is not guaranteed on a fixed weekly schedule.
• Free replacement guarantee: we replace an appointment at no cost if the homeowner was not at the property at the agreed time, never actually confirmed the appointment, provided invalid contact information, is not the property owner, is outside the service area you purchased, or is a duplicate of an appointment already delivered to you. Submit claims to support@quoteson.com within 3 business days of the scheduled appointment time.
• Replacement, not refund: delivered appointments are covered by replacement only; we do not issue cash refunds for a delivered appointment, including appointments that were attended but did not convert to a sale.
• Undelivered appointments: if you cancel before your pack is fully delivered, appointments not yet delivered are refundable on request, less payment-processing fees already incurred.

Pricing

Per-lead prices vary by service category, territory, and over time. The current price for each lead type in your service area is shown in your QuotesOn for Pros dashboard and is presented before you confirm an order. The price in effect at the time a lead is delivered is the price that applies. We may update pricing from time to time; changes take effect prospectively and are reflected in your dashboard.

Billing

You can buy leads two ways: in fixed lead packages, or by automatic weekly billing.

• Lead packages— buy a set number of leads for a fixed price (for example, "25 leads for $X"). Each package is a one-time purchase of a defined quantity of leads in your service area; the quantity and total price are shown before you confirm. A package is not stored value and does not auto-renew unless you explicitly turn on auto-renewal (see below).
• Weekly billing— leads are charged as delivered, at the price shown in your dashboard at delivery, and the card you put on file is automatically charged on a weekly cycle. At checkout you authorize this recurring, card-on-file charge for leads delivered, and we email you a receipt after every charge. To guard against error and fraud, each account has a weekly spending cap; once it's reached, no further leads are delivered until the next cycle (or until your cap is raised, where eligible). Your current cap is shown in your dashboard.

There is no contract or minimum. Billing is handled through our payment processor (Stripe). Taxes, if applicable, are your responsibility.

Auto-renewal

Auto-renewal is off by default. If you choose to turn it on for a lead package, we show you the exact quantity and price that will be charged at the moment you opt in, and the package re-purchases only on the terms you agreed to at opt-in. You can cancel auto-renewal at any time in one click in your dashboard, effective immediately, and we email you a receipt after every renewal charge. We never charge you on a recurring basis without this explicit opt-in.

Lead delivery

Leads are delivered electronically (email and/or your account), typically within 24–48 hours of a matching homeowner completing verification in your service area. Delivery is deemed complete when the lead is sent to the contact method on file. You are responsible for contacting the homeowner promptly and in compliance with all applicable telemarketing and consumer-protection laws.

Refunds & lead replacement

We want every lead to be workable. You may request a replacement for a delivered lead that meets any of the following return conditions, provided you submit your claim within 3 business days of lead delivery:

• Invalid or unreachable contact: the phone number is disconnected, wrong, or unreachable after at least 3 documented contact attempts across different times of day.
• Duplicate: the same lead was delivered to you more than once.
• Out of area / out of scope: the project is outside the service area or category you purchased.
• Fraudulent or test submission: the lead is not a genuine homeowner inquiry.

How claims and refunds work:

• Delivered leads — replacement-only; we do not issue cash refunds for delivered leads.
• Undelivered package leads — if you bought a lead package and cancel before all of it is delivered, you may request a refund for the leads not yet delivered to you, less payment-processing fees already incurred.

We do not provide replacements for leads that are valid but did not convert to a sale, for a homeowner who chooses a competitor, or for claims submitted after the 3-business-day window. To request a replacement, email support@quoteson.com with the lead ID and the reason.

Cancellation

You may cancel at any time, in your dashboard or by emailing support@quoteson.com. Cancellation takes effect immediately — no further leads are sent and any auto-renewal is turned off. You remain responsible for leads already delivered, billed on the next weekly cycle. Any leads you paid for in a package but did not receive are refundable on request, as described under Refunds above.

Disputes & chargebacks

If you believe a charge is incorrect, contact us first at support@quoteson.com so we can resolve it under the refund and replacement terms above. Initiating a chargeback without first seeking resolution may result in suspension of your account.

Compliance

You represent that you are properly licensed and insured for the work you solicit and that your contact with homeowners will comply with the Telephone Consumer Protection Act, state do-not-call rules, and all other applicable laws. We may suspend or terminate your access for violations or for excessive valid complaints.

Limitation of liability

Leads are provided "as is." We do not guarantee that any lead will result in a sale, appointment, or contract. To the maximum extent permitted by law, our total liability for any lead is limited to the amount you paid for that lead.

Changes & governing law

We may update these Terms; the version in effect when you purchase a lead governs that purchase. Material changes will be posted here with an updated date. These Terms are governed by the laws of the United States and the State of Delaware, where Ailul Labs LLC is organized, without regard to conflict-of-law rules.

Contact

Ailul Labs LLC. Questions about billing or these Terms: support@quoteson.com.